Hotel Sylva

Hotel Sylva, a downtown mountain hotel in Sylva, NC, offering contactless check-in and direct access to local breweries and shops.

Downtown Location & Walkable Access

Hotel Sylva is set in the heart of downtown Sylva, making it possible to walk to restaurants, breweries, and shops without driving. The hotel faces Jackson Park, where Friday night music occurs during warmer months, and is less than two miles from Dillsboro. Guests can park directly in front of their ground-floor room, then walk to Innovation Brewery and multiple dining options.

Contactless Check-In & 24-Hour Support

The hotel provides a lock box for key pickup when guests arrive after hours, with staff responding in under 10 minutes when contacted. A 24-hour front desk and concierge service are available, though the lobby has limited hours (open until 6pm). Guests can access the lobby using their room code to pick up supplies such as toilet paper, coffee K-cups, towels, and utensils at any time.

Recently Renovated Rooms & In-Room Amenities

Hotel Sylva has been fully renovated, with all rooms featuring walk-in showers, a large vanity area beside the sink, and new furniture. Every room has a Keurig coffee maker and a mini refrigerator, and guests can find additional K-cups and toiletries in the lobby. The walk-in showers have good water pressure but may take a few minutes to heat up, and the heating/air conditioning units are quiet.

Pet-Friendly Property & Pet Supplies

The hotel allows pets and provides a pet basket and pet supplies upon request. Room codes are used to access the lobby, where additional pet supplies can be picked up even after front desk hours. Ground-floor rooms with parking directly in front make it easy to bring pets in and out.

Business & Meeting Facilities

Hotel Sylva includes a business centre and meeting/banquet facilities for guests traveling for work or events. A concierge service is available to assist with area information and local recommendations. The hotel also has smoke alarms and facilities for disabled guests, with allergy-free rooms on request.

• Location: Two blocks from downtown Sylva's shops and restaurants, 25 km from Harrah's Casino
• Rooms: 17 renovated rooms with walk-in showers, Keurig, and mini fridge
• Access: Contactless check-in with lock box, lobby accessible 24/7 via room code
• Pet Policy: Pets allowed; hotel provides pet basket and supplies
• On-Site Amenities: 24-hour front desk, concierge, business centre, meeting space